Shipping Costs:

Contact information:

Dark Sky Films
16101 S 108th Ave
Orland Park, IL 60467
Phone: (800) 323 - 0442
(708) 460-0555 for Illinois Customers (M-F 9am - 5pm CST)
Email: customerservice@mpimedia.com

TO ORDER BY PHONE:
You can contact us at 1-800-777-2223

TO ORDER BY MAIL:
Dark Sky Films
Attn: Orders
16101 S. 108th Ave.
Orland Park, IL 60467

Or fax it to us at: 708.460.0175

Please be aware that orders sent in this manner will take longer to receive.

Return Policy / Instructions:

Products may be returned if they are returned in their unopened, original packaging and within 30 days of shipment.

All parts of your order must be included with your return - videocassettes, books, computer disks, CDs, DVDs, insert cards, packaging, general merchandise, etc., to receive your refund. Please include the original Packing List with your return and keep a photocopy for your records.

Attach the Return Label included with your order to the carton. Please fill in your address, your customer number, the order number, and the reason for the return. If your return label has been damaged or lost, please send your returns to the following address:

Dark Sky Films Customer Returns
C/O Denon Digital
1380 Monticello Rd
Madison, GA 30650

Return the package prepaid (sorry we cannot accept C.O.D.s) via United States Postal Service (Mail) or via United Parcel Service (UPS). For your protection, you should insure the package for its full value. Retain shipping receipts until you receive your replacement copy or refund.
Opened videocassettes and DVDs will not be accepted unless defective.

Your Privacy

Dark Sky Films does not share any of the user data it collects with outside parties.  For complete information on how we use the information you provide during registration, please view the link below.
View our Privacy Policy